To facilitate online submission of passport applications for IT illiterate and non internet savvy residents 2 e-sampark centers provide facility of filling and online submission passport initially at two Sampark Centres i.e e-sampark centre Industrial Area Ph-1 & e-sampark center-43. Through this facility residents can visit the designated centers and get their online passport application filled stepwise from the Customer Care Executive at centre who will complete the all online formalities on their behalf. Residents will also be guided about the passport delivery procedure and will arrange their documents in proper order and centres will also arrange online appointment. Since providing this service to residents is time consuming 15 to 20 minutes time would be required to complete all the formalities, a fee of Rs 100/- per applicant is being charged from the residents which include printout of Application Receipt Number ( ARN).